Holland America Line (300 Elliott
Ave. W.) has made two promotions in its Revenue Management department: Carole
Biencourt was named pricing and demand director of Europe cruises, and Justin
Poulsen was promoted to pricing and demand director of Voyage cruises.
In their new roles, Biencourt and Poulsen are responsible
for planning, positioning and strategizing how to price and sell Holland
America Line’s worldwide cruises.
Biencourt, who began her career with Holland America Line
more than 30 years ago, most recently was senior manager of revenue accounting.
During her time with the company, she has risen through several analytical
roles, serving the marketing and finance departments.
Poulsen joined Holland America
Line in 2010 and most recently was senior manager of deployment and itinerary
planning, where he conceived, designed and implemented global deployments for the
company’s fleet of 15 ships.